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UCC has its own IT infrastructure and has a high speed and secure N3 connection that allows for sophisticated data flows between UCC and the surgeries. Medical reports for all patients seen during the night are automatically electronically transmitted or faxed to respective patient GP surgeries each morning at 8am.


UCC has nine vehicles to enable clinicians to go on home visits. Each car is fitted with mobile telephones and toughbook laptops, allowing GP and drivers and base to be in contact with each other all the time. The cars are checked on a daily basis and regularly serviced. The drivers are responsible for checking the vehicles and mobile equipment at the start of each shift, managed by a dedicated dispatcher from within the call centre.